Core Programmes

Our practical and experiential classroom courses that deliver real behavioural change

Our core learning programmes are bespoke and tailored to our clients exacting needs. We focus on delivering the outcomes you want and need, as well as achieving return on investment.

We are proud to provide practical and effective solutions that deliver tangible and measurable benefits for our clients. Our approach is always honest, open and straight talking.

Creating people leaders

Our bespoke “Essential Leadership Skills” programmes give your managers the tools to improve their leadership skills, manage effectively, inspire and motivate others and get the best out of themselves and their team – every single day! Regardless of how experienced your managers are, we guarantee to make a hugely positive difference to attitudes, energy, drive, enthusiasm, confidence … and ultimately help managers, and the business, achieve fantastic results.

Developing Authentic Leadership

Authentic leaders look to harness people’s thinking and their intrinsic need to be a part of something larger than themselves. Leadership doesn’t focus on controlling behaviours, but instead focuses on creating a strategic vision for the next business frontier and supporting the team in transforming that vision into business value.

We help our clients develop a leadership culture, not just their leadership capacity and leadership capital, helping people at every level define themselves as leaders. We help managers develop the practical skills and knowledge that supports them in their journey to becoming effective, authentic leaders who engage their teams and transform performance and results.

Leading Millennials

Millennials need to see where their career is going, and they want to know exactly what they need to do to get there. They await their next challenge – and there better be a next challenge. They are the most connected generation in history and will network right out of their current workplace if these needs are not met.
Millennials are brimming with potential; they just need a little guidance and the right leadership style, which involves meeting their innate needs in an environment that fosters growth. Get it right and you’ll be amazed by their performance – get it wrong and they won’t stay with you long.
Our bespoke leadership programmes equip managers with all the modern-day techniques and people skills needed to get the very best out of millennials and retain them.

Creating High Performing Teams

People by themselves are complex creatures but assemble a bunch of people together on a team and the complexity gets exponentially greater.
Boxchange helps managers overcome the greatest challenge of how to get all those people, agendas, personality styles, roles, career aspirations, and performance inter-dependencies to coordinate and efficiently pull toward a common set of business objectives.

High performance teams have great chemistry, and that chemistry is reflected in the operational relationships, actions, decisions and outcomes. If people are to optimally work together on a team, trust and confidence in each other and their leadership is an absolute must. Without the right people, structure, leadership and performance management systems, the optimal team performance will not emerge.

We can assess the effectiveness of your teams and help you overcome any performance barriers in a specific team, department or even your whole organisation

Sales Management

Look at any top performing sales team, at any level, and you will always find a highly skilled sales manager. Most organisations recognise the impact that this key role has on overall performance. Yet, despite the responsibility, and expectation, organisations often appoint sales managers without enough assessment of skills and capabilities which are required for success in their new role.

Many leaders think that an outstanding salesperson will naturally make an outstanding sales manager. Often the appointment to a sales management role is the achievement of a significant personal goal, yet most of us discover becoming a sales manager is one thing, becoming a successful sales manager is something else! Top organisations recognise that their sales leaders, account managers and salespeople need professional structures, skills and behaviours to deliver outstanding performance.

Embedding Vision & Values

There are a myriad of ways an organisation can successfully embed its Vision & Values along with their supporting behaviours – the only “right” way is the way that works for you.

At Boxchange, we recognise that every organisation is unique and that means the approach to making the corporate values part of the everyday culture of the business and embed them into the company’s DNA is also different.

Whether you need to develop your Vision, Values and Behaviours – or simply need to embed them into your day to day working – we will help you find the most effective method that fits within your budget.

Behavioural Change

“We want to change our culture” is a commonly used phrase in business. The essence of such a statement usually means a discomfort with the way something is going, is not as expected, or business objectives are not being met. Invariably, business leaders look to find alternative ways of doing things in order to improve outcomes. Culture change programmes are typically initiated which, more often than not, fail to realise lasting change.

We help our clients deliver lasting cultural change through focused diagnostics, measured based improvement identification and rifle focused change implementation. To help us do this we use our culture/behaviour frameworks, diagnostics, systems and 25+ years of cultural change consulting experience.

Employee Engagement

Employee engagement does not mean employee happiness. Someone might be happy at work, but that doesn’t necessarily mean they are working hard and productively on behalf of the organisation. While team building events and cupcake days are fun, and may be beneficial for other reasons, making employees happy is totally different from getting them engaged.

At Boxchange we know a thing or two about what true engagement looks and feels like – and how to achieve and sustain it. If your latest employee engagement survey shows room for improvement – or you’re not getting that extra discretionary effort from everyone in the business – we can help. Our advice is free and our solutions are totally bespoke to your business.

Time Management

If managers and team members in your business never seem to have enough time, better time management will help to regain control of your days.

Whether it’s just in the job or in life generally, learning how to manage time more effectively helps people become more productive, feel more relaxed, focused and in control. Good time management at work means doing high-quality work, not high quantity.

Spending more time on something doesn’t necessarily achieve more and staying an extra hour at work at the end of the day may not be the most effective way to manage your time – not to mention the effect this may have on your personal life.

We help managers and employees concentrate on results and getting more from their day and not on how busy they are.

Performance Management

Performance management should be a “daily doing” for managers and is much more than just an annual or half-yearly performance review. Positive performance management is the continuous process of setting objectives, assessing progress and providing on-going coaching and feedback to ensure that employees are meeting their objectives and career goals on a daily basis.

Objectives should not just be KPIs and task output but also include behaviours, engagement and attitudes – all of which can be measured and managed. Formal performance reviews held once or twice a year should simply be a summary and confirmation of many smaller conversations between manager and employee throughout the year.

When managers practice daily performance management individual, team and departmental performance improves exponentially. We provide managers with all the tools they need to get the best out of their teams and drive continuous improvement.

Priority Management

There is always more to be done as a manager. You may have a To Do list with a lot of items crossed off, but did you accomplish the most important things today? Especially when others depend on you, you have to learn to make tough choices on what to do, what to put off, and what to say no to. That’s where priority management comes in.

We introduce your managers to some highly practical and effective strategies to help them prioritise their work and get the right things done.

Recruitment

Whether you’re a small to medium enterprise or large multi-national, hiring the ‘right’ talent for specific job roles remains a critical business task. Good recruitment and selection will future-proof your organisation – but get it wrong and your team or business will suffer.

In a business world where candidates are more sophisticated interviewees and its becoming more difficult to identify the right candidate, managers need to learn new and more effective methods of attracting, recruiting, selecting and identifying the very best talent.

Our range of bespoke workshops provide managers with the skills and confidence needed to interview and select for your organisation’s business needs and goals as well as the ability to identify and predict behaviours, values and cultural fit.

Having Difficult Conversations

Most managers know when they need to have a difficult conversation with someone—a conversation that, if it took place, would improve life at the office for themselves and for everyone else on their team. Unfortunately fear often drowns that inner voice—and they put the conversation off. Meanwhile the offending individual continues to provide substandard performance, miss deadlines, engage in interpersonal conflicts and exhibit toxic behaviour.

Handling difficult conversations requires skill and empathy, but ultimately, it requires the courage to go ahead and do it. The more managers get into the habit of facing these issues squarely (and in real-time), the more adept they will become at it. We provide managers with the skills, strategies and motivation to handle a wide variety of difficult conversations in a positive and effective way.

Wellbeing & Mental Health

Health and wellbeing in the workplace isn’t just about feeling content or maintaining a good work-life-balance, although these are certainly essential components.

Promoting health and wellbeing is also about improving confidence and job satisfaction, developing positive relationships, avoiding physical harm, and encouraging a healthy lifestyle. As a manager or supervisor, you have a duty of care towards your employees and should look to promote their health, safety and welfare on a daily basis. Not only will this enhance employees’ everyday lives, but it will also make workers more productive and motivated in their job roles.

Our range of Health and Wellbeing seminar modules cover everything you and your managers need to know in order to develop and implement an effective wellbeing strategy for yourself and others, no matter where you work.

Creating people leaders

Our bespoke “Essential Leadership Skills” programmes give your managers the tools to improve their leadership skills, manage effectively, inspire and motivate others and get the best out of themselves and their team – every single day! Regardless of how experienced your managers are, we guarantee to make a hugely positive difference to attitudes, energy, drive, enthusiasm, confidence … and ultimately help managers, and the business, achieve fantastic results.

Developing Authentic Leadership

Authentic leaders look to harness people’s thinking and their intrinsic need to be a part of something larger than themselves. Leadership doesn’t focus on controlling behaviours, but instead focuses on creating a strategic vision for the next business frontier and supporting the team in transforming that vision into business value.
We help our clients develop a leadership culture, not just their leadership capacity and leadership capital, helping people at every level define themselves as leaders. We help managers develop the practical skills and knowledge that supports them in their journey to becoming effective, authentic leaders who engage their teams and transform performance and results.

Leading Millennials

Millennials need to see where their career is going, and they want to know exactly what they need to do to get there. They await their next challenge – and there better be a next challenge. They are the most connected generation in history and will network right out of their current workplace if these needs are not met.
Millennials are brimming with potential; they just need a little guidance and the right leadership style, which involves meeting their innate needs in an environment that fosters growth. Get it right and you’ll be amazed by their performance – get it wrong and they won’t stay with you long.
Our bespoke leadership programmes equip managers with all the modern-day techniques and people skills needed to get the very best out of millennials and retain them.

Creating High Performing Teams

People by themselves are complex creatures but assemble a bunch of people together on a team and the complexity gets exponentially greater.
Boxchange helps managers overcome the greatest challenge of how to get all those people, agendas, personality styles, roles, career aspirations, and performance inter-dependencies to coordinate and efficiently pull toward a common set of business objectives.
High performance teams have great chemistry, and that chemistry is reflected in the operational relationships, actions, decisions and outcomes. If people are to optimally work together on a team, trust and confidence in each other and their leadership is an absolute must. Without the right people, structure, leadership and performance management systems, the optimal team performance will not emerge.
We can assess the effectiveness of your teams and help you overcome any performance barriers in a specific team, department or even your whole organisation

Sales Management

Look at any top performing sales team, at any level, and you will always find a highly skilled sales manager. Most organisations recognise the impact that this key role has on overall performance. Yet, despite the responsibility, and expectation, organisations often appoint sales managers without enough assessment of skills and capabilities which are required for success in their new role.
Many leaders think that an outstanding salesperson will naturally make an outstanding sales manager. Often the appointment to a sales management role is the achievement of a significant personal goal, yet most of us discover becoming a sales manager is one thing, becoming a successful sales manager is something else! Top organisations recognise that their sales leaders, account managers and salespeople need professional structures, skills and behaviours to deliver outstanding performance.

Embedding Vision & Values

There are a myriad of ways an organisation can successfully embed its Vision & Values along with their supporting behaviours – the only “right” way is the way that works for you.

At Boxchange, we recognise that every organisation is unique and that means the approach to making the corporate values part of the everyday culture of the business and embed them into the company’s DNA is also different.

Whether you need to develop your Vision, Values and Behaviours – or simply need to embed them into your day to day working – we will help you find the most effective method that fits within your budget.

Behavioural Change

“We want to change our culture” is a commonly used phrase in business. The essence of such a statement usually means a discomfort with the way something is going, is not as expected, or business objectives are not being met. Invariably, business leaders look to find alternative ways of doing things in order to improve outcomes. Culture change programmes are typically initiated which, more often than not, fail to realise lasting change.

We help our clients deliver lasting cultural change through focused diagnostics, measured based improvement identification and rifle focused change implementation. To help us do this we use our culture/behaviour frameworks, diagnostics, systems and 25+ years of cultural change consulting experience.

Employee Engagement

Employee engagement does not mean employee happiness. Someone might be happy at work, but that doesn’t necessarily mean they are working hard and productively on behalf of the organisation. While team building events and cupcake days are fun, and may be beneficial for other reasons, making employees happy is totally different from getting them engaged.

At Boxchange we know a thing or two about what true engagement looks and feels like – and how to achieve and sustain it. If your latest employee engagement survey shows room for improvement – or you’re not getting that extra discretionary effort from everyone in the business – we can help. Our advice is free and our solutions are totally bespoke to your business.

Time Management

If managers and team members in your business never seem to have enough time, better time management will help to regain control of your days.
Whether it’s just in the job or in life generally, learning how to manage time more effectively helps people become more productive, feel more relaxed, focused and in control. Good time management at work means doing high-quality work, not high quantity.
Spending more time on something doesn’t necessarily achieve more and staying an extra hour at work at the end of the day may not be the most effective way to manage your time – not to mention the effect this may have on your personal life.
We help managers and employees concentrate on results and getting more from their day and not on how busy they are.

Performance Management

Performance management should be a “daily doing” for managers and is much more than just an annual or half-yearly performance review. Positive performance management is the continuous process of setting objectives, assessing progress and providing on-going coaching and feedback to ensure that employees are meeting their objectives and career goals on a daily basis.
Objectives should not just be KPIs and task output but also include behaviours, engagement and attitudes – all of which can be measured and managed. Formal performance reviews held once or twice a year should simply be a summary and confirmation of many smaller conversations between manager and employee throughout the year.
When managers practice daily performance management individual, team and departmental performance improves exponentially. We provide managers with all the tools they need to get the best out of their teams and drive continuous improvement.

Priority Management

There is always more to be done as a manager. You may have a To Do list with a lot of items crossed off, but did you accomplish the most important things today? Especially when others depend on you, you have to learn to make tough choices on what to do, what to put off, and what to say no to. That’s where priority management comes in.

We introduce your managers to some highly practical and effective strategies to help them prioritise their work and get the right things done.

Recruitment

Whether you’re a small to medium enterprise or large multi-national, hiring the ‘right’ talent for specific job roles remains a critical business task. Good recruitment and selection will future-proof your organisation – but get it wrong and your team or business will suffer.
In a business world where candidates are more sophisticated interviewees and its becoming more difficult to identify the right candidate, managers need to learn new and more effective methods of attracting, recruiting, selecting and identifying the very best talent.
Our range of bespoke workshops provide managers with the skills and confidence needed to interview and select for your organisation’s business needs and goals as well as the ability to identify and predict behaviours, values and cultural fit.

Having Difficult Conversations

Most managers know when they need to have a difficult conversation with someone—a conversation that, if it took place, would improve life at the office for themselves and for everyone else on their team. Unfortunately fear often drowns that inner voice—and they put the conversation off. Meanwhile the offending individual continues to provide substandard performance, miss deadlines, engage in interpersonal conflicts and exhibit toxic behaviour.

Handling difficult conversations requires skill and empathy, but ultimately, it requires the courage to go ahead and do it. The more managers get into the habit of facing these issues squarely (and in real-time), the more adept they will become at it. We provide managers with the skills, strategies and motivation to handle a wide variety of difficult conversations in a positive and effective way.

Wellbeing & Mental Health

Health and wellbeing in the workplace isn’t just about feeling content or maintaining a good work-life-balance, although these are certainly essential components.
Promoting health and wellbeing is also about improving confidence and job satisfaction, developing positive relationships, avoiding physical harm, and encouraging a healthy lifestyle. As a manager or supervisor, you have a duty of care towards your employees and should look to promote their health, safety and welfare on a daily basis. Not only will this enhance employees’ everyday lives, but it will also make workers more productive and motivated in their job roles.
Our range of Health and Wellbeing seminar modules cover everything you and your managers need to know in order to develop and implement an effective wellbeing strategy for yourself and others, no matter where you work.

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